Higher Education

Sagence helps universities engage their alumni and constituent communities through better use of information: designing and implementing data infrastructures that enable meaningful  interactions inclusive of every group, offering the right services to the right groups at the right times, and enabling powerful insights that drive successful campaigns.

Industry Challenges

Accurate Constituent Information

Coordinating the most recent, accurate contact information for alumni and donors across all areas of the university is essential for driving successful engagement. Sagence tailors solutions to successfully master constituent,  bio/demo, and giving data across the university.

Supporting Successful Campaigns

Having the analytic and reporting capabilities to gain insights that help guide campaign strategies.  We develop data strategies and build infrastructures that enable our clients to determine the propensity of constituents to participate and donate, implement innovative ways to intersect personas, offerings and activities, and drive successful fundraising campaigns.

Privacy and Consent

Successfully managing contact information also means protecting the personal privacy of alumni and donors and managing their consent to maintain their information, aligned with GDPR, CCPA, and FERPA. We ensure that data belonging to our clients' stakeholders remains private and secure.

Gift and Pledge Reporting

Getting sophisticated and precise reporting on gifts requires careful management of data, marrying information from multiple sources over long periods of time. Sagence develops robust reporting models on a data platform that brings all of the data together at the right time.

Engagement Analytics

Getting sophisticated and precise reporting on gifts requires careful management of data, marrying information from multiple sources over long periods of time. Sagence develops robust reporting models on a data platform that brings all of the data together at the right time.

Sharing Data to Distributed Teams

Sharing data quickly but with sensitivity is challenge when many of the schools, departments, and groups are not within the same reporting and authority structure. Sagence designs and implements data sharing protocols so that all groups can subscribe to receive the data they need and publish back out the data they collect, all in a governed way.

Converting to New Applications

Innovative offerings from cloud-based, software-as-a-service vendors can help better manage alumni relations and development office processes but can be tough to adopt when trying to convert in all existing data. We help make the data conversion process run smoothly, tying out the record counts and totals across applications.

Client Success Stories

Establishing an Enterprise Data Hub Helps Maximize Alumni Fundraising

Sagence developed an enterprise data hub (EDH) to help maximize the fundraising efforts of the Alumni Relationship Department of a major research university. 

Defining a Future State Alumni Engagement Data Strategy and Architecture

Sagence worked with senior leaders to identify components of the alumni journey to improve the alumni experience and developed a roadmap that identified the workstreams required to achieve the future state vision.

A Cloud-Based Data Warehouse to Enable Self-Service BI

Sagence implemented a data warehouse that allowed data scientists to properly source the data needed to prove program efficacy and respond more quickly to customer report requests.

Analyzing Consumer Usage Data for Product Trends

Sagence’s innovation portfolio management expertise helped a software company generate trends in product usage data to better understand consumer behavior across its diverse user base.